Tk788 Privacy Policy — How Your Information Is Collected and Protected

1. Introduction

Welcome to tk788. We believe the foundation of a trustworthy gaming platform is respect for its users' privacy. This Privacy Policy is a transparent agreement between tk788 and its members regarding how personal data is managed.

When you use tk788's website, mobile app, or any of our services, certain information reaches us. This policy clearly explains what that information is, why it is needed, how it is stored, and what rights you have — all in plain, easy-to-understand language.

By registering or using tk788's services, you are considered to have agreed to this Privacy Policy. We recommend reading it carefully. If anything is unclear, our support team is always ready to help.

2. What Information We Collect

Tk788 collects two types of information — what you provide directly and what is automatically gathered through your use of the platform.

Information You Provide Directly

• Identity Information: Full name, date of birth, nationality.
• Contact Information: Mobile number, email address.
• ID Documents: A copy of your NID or passport is required for KYC verification.
• Financial Information: Payment account details (bank account or mobile banking number).
• Communication Records: Support chat or email content.

Automatically Collected Information

• Device Information: Device type, operating system, browser.
• Network Information: IP address and internet service provider name.
• Usage Data: Which pages you visited, how long you stayed, and which games you played.
• Transaction Information: Deposit, withdrawal, and betting history.
• Cookie Data: Session cookie and preference data.

3. How Information Is Collected

Tk788 collects information through the following means:

• Registration Form: You provide information directly when creating an account.
• KYC Process: Documents submitted during identity verification.
• Payment Transactions: From the payment system at the time of deposit or withdrawal.
• Platform Usage: Automatically collected while playing games and browsing the site.
• Support Channels: When contacting us via live chat or email.
• Cookies & Tracking: Analysis of usage behavior via website cookies.

4. How Information Is Used

Tk788 uses your information only for specific, legitimate purposes. Full details are outlined below:

5. Who Information Is Shared With

Tk788 never sells your data. However, there are limited circumstances under which your information may be shared:

• Payment Processor: Only the information necessary to complete a transaction is shared.
• Game Provider: Limited account information required to run games properly.
• KYC Service Provider: Contractual partners for identity verification.
• Legal Authorities: Upon a valid order from a court or regulatory authority.
• Your information is never sold to advertisers or marketing companies.
• Your information is never shared with any third party without your consent.

6. Data Security Measures

Tk788 employs industry-leading technology and practices to protect your data. For us, security is not just a policy — it is a culture.

• 256-bit SSL/TLS Encryption: All data transmissions on the website and app are encrypted.
• Encrypted Database: Stored data is protected with strong encryption.
• Two-Factor Authentication (2FA): Preventing unauthorized access to your account.
• Firewall & DDoS Protection: Protecting the platform from cyberattacks.
• Regular security audits: Regular audits conducted by independent experts.
• Access Controls: Only authorized personnel can access the information they need.
• Real-Time Monitoring: A 24/7 security team is always active.

7. Cookie Policy

Cookies are small text files stored in your browser. tk788 uses cookies to keep the website running properly and to enhance your experience.

8. Your Rights

You have several important rights regarding your personal data. tk788 respects these rights and is ready to help you exercise them.

9. Data Retention Period

Tk788 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration your account is active, and for 5 years after closure.
• Transaction Records: 5–7 years as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Support Contact: 2 years after last contact.
• Cookie Data: Between 30 days and 2 years, depending on the type of cookie.
• Marketing Consent: Until consent is withdrawn.

10. Minor Protection

Tk788 is exclusively for users aged 18 and above. We do not collect or process data from minors.

Age is verified at the time of registration. If anyone under 18 is found to have registered, their account will be immediately closed and all collected data will be deleted.

11. Policy Changes

Tk788 reserves the right to update this Privacy Policy as needed. Any changes will be reflected on this page with a revised date. For significant updates, registered members will be notified via email or in-app notification.

Continued use of the platform after any update will be considered acceptance of the revised policy. We recommend checking this page regularly.

12. Contact

For any questions, concerns, or requests regarding our Privacy Policy, please contact us:

• Live Chat: Log in to the platform and reach us via live chat — support available 24/7 in Bangla.
• Email: [email protected] (responses typically within 24 hours).